When you place an order at Gafira, please allow 1 to 2 business days for us to process your purchase with care. We take this time to verify your order, ensure product quality, and securely package your items before dispatch.

Once your order has been shipped, delivery typically takes between 6 to 10 business days. Please keep in mind that shipping times may vary based on location, weather conditions, and customs processing. While delays are rare, we appreciate your patience in such instances.

We collaborate with reputable logistics providers to ensure your package is handled with care and delivered efficiently. The specific carrier and shipping method are selected based on your location, order size, and service availability.

After shipping, we’ll send a confirmation email including your tracking number. You can track your shipment either through our tracking page or directly via the shipping carrier’s website.

We offer free standard shipping for all orders. However, international customers should be aware that local customs authorities may charge duties or taxes. These fees are not included in our shipping costs and are the buyer’s responsibility.

Our international service covers most countries. If you live in a remote or restricted area, we encourage you to reach out in advance to confirm shipping availability.

Some items may be limited by international shipping regulations. If your order is affected, we’ll notify you immediately and work to find the best possible solution.

For any shipping-related inquiries or assistance, feel free to contact us. We’re committed to delivering a smooth and satisfying experience.

Company: SARL RETOUCHES ETOILE
Email: ask@gafira.com
Address: 17 AVENUE DE LA LIBERATION 91380 CHILLY-MAZARIN